Privacy Policy

Last Updated: 31 May 2026

Introduction

Envisage Beauty Ltd ("we", "us", "our") is committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, make an enquiry, book an appointment, subscribe to our marketing communications, or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Who We Are

Envisage Beauty Ltd
Website: https://www.envisagebeauty.co.uk/
Email: info@envisagebeauty.co.uk

Information We Collect

We may collect and process the following types of personal information:

Information You Provide to Us

Name
Email address
Telephone number
Postal address (where required)
Appointment and booking information
Details contained within enquiries or messages sent to us
Marketing preferences

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Website usage data
Pages visited and time spent on our website
Referring website information

This information is collected through cookies and analytics tools.

How We Use Your Information

We use your personal data to:

Respond to enquiries and requests
Manage and confirm appointments
Deliver beauty and skin clinic services
Provide customer support
Send appointment reminders and service-related communications
Improve our website and customer experience
Monitor website performance and usage
Send marketing communications where you have consented to receive them
Comply with legal and regulatory obligations

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contract

Where processing is necessary to provide services or manage bookings.

Consent

Where you have agreed to receive marketing communications or opted into specific services.

Legitimate Interests

To improve our services, manage our business, monitor website performance and communicate with customers.

Legal Obligations

Where we are required to process information to comply with legal requirements.

Appointment Bookings

Online bookings are managed through Phorest Salon Software.

When you make a booking through our website or booking platform, your personal information may be collected and processed by Phorest in accordance with their privacy practices.

We encourage you to review their privacy policy for further information.

Marketing Communications

With your consent, we may send information about:

Promotions
Special offers
Events
New treatments and services
Salon news and updates

You may unsubscribe from marketing communications at any time by:

Clicking the unsubscribe link in our emails
Contacting us directly at info@envisagebeauty.co.uk

Social Media

We maintain business profiles on social media platforms including Facebook and Instagram.

Any interactions with us through social media platforms are subject to the privacy policies and terms of those platforms.

Website Analytics

We use Google Analytics to help us understand how visitors use our website.

Google Analytics collects information such as:

Pages visited
Time spent on pages
Device and browser information
Website traffic sources

This information is anonymised where possible and is used to improve our website and services.

Cookies

Our website uses cookies to improve functionality, enhance user experience and provide analytics information.

Cookies may be used to:

Remember user preferences
Analyse website traffic
Improve website performance
Support marketing and advertising activities

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party service providers where necessary to operate our business, including:

Website hosting providers
Booking and appointment management systems
Email marketing providers
Analytics providers
Payment processors

All third parties are required to process personal data securely and in accordance with applicable data protection laws.

We may also disclose information where required by law.

Data Security

We take appropriate technical and organisational measures to protect your personal information against:

Unauthorised access
Disclosure
Alteration
Loss or misuse

While we take reasonable steps to protect your information, no method of internet transmission is completely secure.

Data Retention

We will only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including:

Providing services
Maintaining customer records
Meeting legal and regulatory requirements

When information is no longer required, it will be securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your personal data
Restrict processing of your data
Object to certain processing activities
Withdraw consent at any time
Request transfer of your data where applicable
Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us at:

info@envisagebeauty.co.uk

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices.

Any updates will be published on this page and the revised date will be updated accordingly.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Envisage Beauty Ltd
Email: info@envisagebeauty.co.uk
Website: https://www.envisagebeauty.co.uk/