Salon information and advice
Please arrive 15 minutes prior to your appointment time to allow our receptionist to take details, consultation time (to allow you maximum treatment time) and to avoid delays. For late arrivals, we will do our best to honour your full treatment time however it may be necessary for us to shorten or cancel your appointment for the consideration of our other clients.
We welcome all well behaved children into the salon as long as they are accompanied by a parent/guardian. Please understand that here at Envisage Beauty we have relaxing treatments taking place throughout the day, so if you have any doubts about your childs behaviour please seek a childminder.
We do not accept any responsibilty for any valuables left in the salon at any time. We advise that you remove all jewellery of value to you prior to any treatment, particularly massages, facials and spray tans.
We run a loyalty card scheme that entitles all clients to 25% off on their next visit after collecting 10 stamps.You will receive one stamp per visit. Please Note: our loyalty system does not include full sets of eyelash extensions or laser treatments.
Please provide us with 24hours notice of cancellation prior to your appointment. If you cancel, reschedule or do not show within this time there is a 50% charge of all appointments. We will except an answer phone message, text message or an email from our clients if you are contacting us outside work hours.
We require all clients to fill in treatment record cards to provide us will all current medical history and a list of current medication (including Pregnancy - we regret we cannot treat women in the first trimester). If your health or medication changes we also require you to tell us as there are certain treatments that may need to be avoided or altered for specific health problems.
Parking is available from the Brewery car park - situated on Ashcroft road or the Forum long stay car park - opposite the police station in the town centre. There are also various parking spaces around the town but we advise you to be careful as parking wardens operate all day.
We have gift vouchers available for all occasions, they can be bought for a specific treatment or a contribution towards a treatment. The vouchers have a 3 month expiry date so we advice purchasing the voucher close to the occasion.
We accept all major credit or debit cards but regretfully we cannot except American Express.